Innovation Through Virtual Teams

Information and Communication Technology (ICT) and COVID-19 have dramatically changed how we work, from offline to online, from PC to mobiles, and from email to messaging apps and high-definition video conferences. It has facilitated the increasingly globalized nature of business and has given us better ways to collaborate and communicate. It has become the norm to work with colleagues and customers across town and across the planet as members of Global Virtual Teams (GVTs). How to effectively work with our colleagues on GVTs defines our success and that of our organizations.

In this course, you will:

  • Learn how to communicate and collaborate effectively using technologies and tools to drive innovation from Global Virtual Teams, both as a team member and as team leader.
  • Gain the knowledge and skills required to work effectively with your colleagues worldwide.
  • Understand the different social dynamics of remote work
  • Develop skills to build trust, manage conflict, ensure results, ideate, overcome cultural and linguistic gaps and use technology to mitigate social distance for driving innovation and creating value.

As the class is a GVT, you will be able to apply what you learn throughout the course through interactions with classmates. You will be assigned to work in a group that will create a group research project on “Creating a Virtual Learning Team,” reporting back to the class and making a presentation on the last session of the course. Decisions made on how to collaborate with classmates, based on sessions 1- 5, will be captured in the group project and individual reflection.

*Due to the characteristics of the course, application of the substitute class and leave of absence system is not available.

Course Features

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3 Months (18 Hours)

Suitable for busy professionals with 3-hour sessions held every other week

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100% Live Teaching

Flexible for today's lifestyle, choose to join classes online with real-time interaction

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Course Fee

USD 1,390 tuition fee

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You will receive a certificate upon course completion

Course Schedule and Materials

Day and Time

July 9 (Sat.)  5PM – 8PM (PDT)


Getting Virtual Teams Right – Tools and Technology –

  • Virtual Teams at Ivey
Day and Time

July 23 (Sat.) 5 PM – 8PM (PDT)


Getting Virtual Teams Right – Human Factors and Remote Leadership –

  • Navigating the Cultural Minefiled
  • Leading Global Teams: Managing SPLIT to Bridge Social Distance
Day and Time

August 6 (Sat.) 5 AM – 8 PM (PDT)


Language and Virtual Communication

  • Tip of the Iceberg
  • 10 Digital Miscommunications – and How to Avoid Them
Day and Time

August 20 (Sat.) 5 PM – 8 PM (PDT)


Driving Innovation Projects on Global Virtual Teams

  • Innovation through collaborative partnerships : Creating the MSN News for iPad app at VanceInfo Technologies
Day and Time

September 3 (Sat.) 5 PM – 8 PM (PDT)


COVID-19 and the Future of Remote Work

  • GitLab and the Future of All-Remote Work
Day and Time

September 17 (Sat.) 5 PM – 8 PM (PDT)


Group Presentation and The Future of Work

  • N/A

Course Lecturer

Darren Menabney

Lead of Global Employee Engagement at Ricoh Co. Ltd.

Darren Menabney brings his expertise in the private and public sectors to help individuals and organizations create value by more effectively collaborating, communicating, and creating remotely or across cultures. His mission and passion are to help others get better at creating and communicating their ideas, to create value for all.

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As a remote work communication and creativity consultant, I help individuals and organizations overcome the challenges of communicating, collaborating, and creating when working with hybrid and remote teams.

My mission... Read More

Darren Menabney

Next Steps

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